At BlissPetal Store, we stand by the quality of our products and value our customers’ trust. That’s why we offer a 100% Money-Back Guarantee to ensure a risk-free shopping experience.
Our Money-Back Promise
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If you’re not completely satisfied with your purchase, you may request a full refund under the following conditions:
✅ Defective or Damaged Product – If your item arrives damaged, broken, or defective.
✅ Wrong Item Received – If you receive an incorrect product different from what you ordered.
✅ Product Not as Described – If the item does not match the description or images provided on our store.
✅ Order Not Delivered – If your order is not delivered within the promised timeframe.
How to Claim Your Refund?
🔹 Step 1: Contact our support team via Email, WhatsApp within 7 days of delivery.
🔹 Step 2: Provide your order number, issue details, and product images (if applicable).
🔹 Step 3: Our team will review your request and approve the refund if it meets our policy.
Important Notes
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The product must be unused, in its original condition, and packaging to qualify for a refund.
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Shipping costs for returns are only covered by us if the issue was due to our error (damaged/wrong item).
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Refunds are not applicable on sale items, personal care products, or customized items unless defective.
Need Help?
For any refund-related queries, reach out to us:
📧 Email: [email protected]
📞 Phone: 415‑123‑1234
